Caseysfeedback: Casey’s is one of the most recognised convenience store chains in the Midwest United States, known for its quality fuel, delicious pizza, and convenient one-stop shopping experience. With a strong focus on customer satisfaction, Casey’s encourages guests to share their thoughts and experiences through the CaseysFeedback.com survey.
This customer feedback platform is designed to collect insights directly from visitors about the service, food quality, store cleanliness, and more. In return, participants may receive a validation code for a special offer on their next visit—often a discount or a free menu item.
This article outlines everything you need to know about the CaseysFeedback survey, including eligibility, how to participate, and commonly asked questions.
Survey Rules and Eligibility Criteria
Before participating in the survey, it’s important to ensure that you meet the eligibility requirements. These conditions are set by Casey’s and may vary slightly depending on promotional terms.
- Age Requirement: You must be at least 18 years old.
- Residency: Open to legal residents of the United States.
- Receipt Requirement: A recent receipt from a participating Casey’s store is required to access the survey.
- Time Limit: The survey must typically be completed within 7 days of your visit.
- One-Time Use: Each survey code can be used only once.
- Employees: Casey’s employees, affiliates, and their immediate family members are not eligible to participate.
- Languages Available: English and Spanish.
- Be sure to check your receipt or visit the survey website for updated terms and conditions.
How to Participate in the CaseysFeedback Survey
The process of completing the survey is straightforward and can be done from any internet-enabled device such as a smartphone, tablet, or computer.
Step-by-Step Instructions:
- Save Your Receipt: After making a purchase at any participating Casey’s store, ensure your receipt contains a survey invitation or a survey code.
- Visit the Survey Website:
- Go to www.caseysfeedback.com.
- Choose Language: Select your preferred language (English or Español).
Enter Survey Code: Input the required information from your receipt, such as:
- Store Number
- Date and Time of Visit
- Survey Code (if provided)
Begin the Survey: Click “Start” to begin answering questions about your experience. Topics include:
- Store cleanliness
- Staff friendliness and behavior
- Accuracy of your order
- Product availability
- Quality of food or fuel services
- Overall satisfaction
Leave Comments (Optional): You may provide specific suggestions or detailed feedback.
Receive Reward Code: Upon completion, you will receive a validation code or offer code. Write it on your receipt and present it during your next visit to redeem the offer.
CaseysFeedback Survey Rewards
One of the key incentives for participating in the CaseysFeedback survey is the reward. Depending on the current promotion, customers may receive:
- A free menu item (such as a slice of pizza or fountain drink)
- Discount on a future purchase
- Sweepstakes entry (if a contest is ongoing)
Please note that the type of reward can change periodically. Be sure to check the details at the end of the survey or on your receipt.
Where You Can Participate
The CaseysFeedback survey is open to customers who have recently visited any participating Casey’s General Store location in the United States.
- Iowa
- Illinois
- Missouri
- Minnesota
- Nebraska
- Kansas
- Indiana
- Oklahoma
- Arkansas
Popular States with Casey’s Stores:
To find your nearest store, visit the official Casey’s Store Locator.
Why Your Feedback Matters
Customer feedback helps Casey’s monitor and improve the quality of its service, product selection, and overall guest satisfaction. By completing the survey, customers can:
- Help enhance the quality of food and convenience services
- Provide insights into store cleanliness and employee behavior
- Help resolve recurring customer complaints
- Influence new product or menu offerings
Your opinion contributes to a better shopping and dining experience for future guests.
Casey’s Customer Service Contact Information
If you need assistance regarding your receipt, the survey website, or a recent experience, you can contact Casey’s Customer Service using the following methods:
- Customer Service Phone: 1-866-922-0767
- Online Contact Form: https://www.caseys.com/contact
- Mailing Address:
Casey’s Retail Company
One SE Convenience Blvd.
Ankeny, IA 50021
Customer service is generally available Monday through Friday during standard business hours.
Frequently Asked Questions (FAQs)
- Do I need to make a purchase to take the CaseysFeedback survey?
Yes, a purchase receipt with a survey code is typically required.
- How long do I have to complete the survey?
You should complete the survey within 7 days of your purchase.
- What kind of reward will I get?
Rewards vary. Common rewards include a discount on your next visit or a free menu item.
- Can I take the survey more than once?
Yes, but each receipt and survey code is valid for one entry only.
- Is the survey available in Spanish?
Yes. You can choose between English and Spanish on the survey website.
- Can I use the reward at any Casey’s store?
Yes, unless otherwise stated in the terms. Always check the conditions printed on your coupon.
Conclusion
The CaseysFeedback.com survey provides customers with a simple and quick way to express their opinions and help improve the Casey’s experience for everyone. It only takes a few minutes to complete, and your insights can lead to real improvements across Casey’s locations.
Plus, with the added benefit of a discount or free item, participating in the survey is well worth the effort.
After your next visit, don’t forget to check your receipt and head to www.caseysfeedback.com to share your feedback.